Yes, you can get a refund on Aeromexico tickets, but it depends on several factors such as the type of ticket you purchased, when you cancel, and the reason for cancellation. Aeromexico offers different fare classes, some of which are refundable while others are not. If you cancel your ticket within 24 hours of booking and your flight is at least seven days away, you are generally eligible for a full refund, regardless of the fare type. This is a standard policy designed to give travelers a short period to change their minds without penalty. However, if you cancel after this 24-hour window, the ability to get a refund depends on the fare rules associated with your ticket. Many of the lower-priced or promotional tickets, such as Basic or Classic fares, are usually non-refundable. In these cases, if you cancel, you might not receive your money back, but you may be offered a credit or voucher to use for future travel with Aeromexico. This credit often has an expiration date and may have restrictions on how and when it can be used. On the other hand, if you purchased a flexible or refundable fare, like Flexible Premier or Fully Flexible tickets, you can cancel at any time before your flight and receive a full refund without penalties. These fares cost more but offer greater peace of mind for travelers who may need to change plans. Additionally, if Aeromexico cancels your flight or makes a significant schedule change, you are entitled to a full refund no matter what kind of ticket you bought. This protects passengers from inconveniences caused by airline decisions. In special situations, such as medical emergencies or government travel restrictions, Aeromexico may also allow refunds or waive cancellation fees even for tickets that are normally non-refundable. To request a refund, you should contact Aeromexico’s customer service through their website, by phone, or via email. It’s important to have your booking details handy to speed up the process. Refunds paid by credit card usually take about seven to ten business days to appear, but payments made by cash or bank transfer can take longer. If you booked through a travel agent or third-party site, you may need to request the refund through them, which could lengthen the process. Some customers report delays or difficulties with refunds, especially during busy travel periods or widespread disruptions, so it is wise to keep records of all communication with the airline. In summary, getting a refund on Aeromexico tickets is possible under certain conditions. You have the best chance of a full refund if you cancel within 24 hours, purchase a refundable fare, or if the airline cancels your flight. For non-refundable tickets, refunds are less common, but credits for future travel may be available. Always check the fare rules before booking, and if flexibility is important, consider buying a refundable ticket.