Getting a refund on Aeromexico tickets is possible, but whether you qualify depends largely on the type of ticket you purchased and when you cancel. Aeromexico has various fare categories, each with different refund policies. One key rule is that if you cancel your booking within 24 hours of purchasing your ticket, and your flight is scheduled at least seven days later, you are typically eligible for a full refund regardless of the ticket type. This short window allows travelers to make changes without penalties shortly after booking. Beyond this 24-hour period, refund eligibility depends on the specific fare conditions. Many discounted or promotional tickets, such as Basic or Classic fares, are non-refundable. If you cancel these tickets after the initial 24 hours, you generally will not receive a cash refund. Instead, Aeromexico may offer you a credit voucher to use for future travel, usually valid for a limited time and subject to certain restrictions. These credits can help recover some of your costs but are not the same as a full refund. On the other hand, refundable or flexible fares, including options like Flexible Premier tickets, allow you to cancel anytime before the flight and receive a full refund without penalty. These fares usually cost more but provide peace of mind if your plans are uncertain. Aeromexico also guarantees refunds if the airline cancels your flight or makes significant changes to your itinerary. In such cases, passengers can request a full refund no matter what type of ticket they hold. This policy protects travelers from disruptions caused by the airline. Additionally, in extraordinary situations such as serious illness or government travel restrictions, Aeromexico may grant exceptions to their refund rules and allow refunds on tickets that are normally non-refundable. To request a refund, you should contact Aeromexico’s customer service via their official website, by phone, or email. Be sure to have your booking reference and ticket information ready to help speed up the process. Refunds processed via credit card usually take about a week to ten days to appear, but cash or bank transfer refunds might take longer. If you purchased your ticket through a travel agency or third-party platform, you may need to request the refund through the same channel, which can affect timing. Some passengers report delays or complications in receiving refunds, especially during times of high demand or travel disruptions, so it’s a good idea to keep all communication records with the airline until the refund is confirmed. In summary, Aeromexico offers refunds under specific conditions. You are most likely to get a full refund if you cancel within 24 hours of booking, hold a refundable ticket, or if the airline cancels your flight. For non-refundable tickets, cash refunds are rarely granted after the 24-hour window, but travel credits may be issued instead. To avoid confusion, always review the fare terms before buying your ticket, and if flexibility is important, choose a refundable fare to ensure you can get your money back if plans change.